Cookies make websites work better
Cookies are small text files placed on your computer by websites or sometimes by emails. They provide useful information to companies, which helps in all sorts of ways. For you, it means you can use the site more efficiently and save time by not having to re-enter your details each time you visit. For us, cookies help us to analyse how our customers interact with our sites so we can make improvements.
We use two types of cookies on our websites
Some of these cookies are essential and some are optional. Certain cookies are necessary in order for you to use our websites. These are used ‘in-session’ each time you visit and then expire when you leave the site. They’re not stored on your computer and they don’t contain any personal data. However, you can delete them via your browser if you wish to, but this will restrict the functions that you’re able to carry out on our sites.
Here’s a list of essential cookies and how we use them:
These enable you to carry out some essential functions on our sites, such as maintaining log in details for the session. They also help by minimising the need to transfer information across the Internet. They are not stored on your computer and they expire when you terminate your browser session.
These enable us to recognise repeat visitors to the site. By matching an anonymous, randomly generated identifier, we’re able to record specific browsing information such as how you arrive at the site, the pages you view, options you select, and the path you take through the site. By monitoring this information we’re able to make improvements to our sites.
We use Google Analytics software to analyse page use, page interactions and the routes our customers take through our sites. These are known as ‘web metrics’. Google Analytics does not record any personal information you provide during an on-site purchase or any other process.
Some cookies are optional
These cookies are usually supplied by our business partners and help us to filter out irrelevant messages or pop-ups and to make sure that we only send you information that’s interesting and relevant to you. Here’s a list of optional cookies and how they are used:
Survey control cookies
These are provided by our business partners such as ServiceTick to enable us to send surveys about our sites to customers. Accepting this cookie means that you won’t be asked to complete the survey if you’ve already done so or declined previously.
Provided by our online advertising supplier, these cookies are used to serve our Internet advertisements on other sites. Some of our web pages may contain electronic images that help us see how users interact on these pages. They may also provide DoubleClick with information about the interaction.
These cookies help us tailor the advertisements you see on third party sites by understanding what interests you on our sites, such as the pages you view. We don’t combine this information with other personal information you provide us with.
You can accept or block cookies
You can block any cookies from any website through your browser settings. For more information about how to disable cookies in your browser please visit your browser web site.